ArrivalAid trains volunteers to become assistants for official hearings. The training comprises the preparatory meeting with the person seeking asylum, the escort to the hearing and the follow-up afterwards. Together with our partners, ArrivalAid provides all necessary information for our volunteers, including comprehensive instructions concerning the procedure and the topics of an official hearing. Volunteer assistants are furthermore taught how to address refugees during the meetings and will be continually trained on-the-job and supervised.


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